5 Consumer Trends To Transform Customer Experience
The world is on fire, people are anxious and creative thinking is being democratized. Join us to review 5 emerging expectations that will inspire and motivate you to build for the future, today.
Jeff Chan | Senior Manager, Enterprise Innovation, TD Invent
His team identifies the art of the possible by looking at the intersection between emerging tech and shifts in consumer expectations. His strategies have led TD to introducing customer service on messaging apps, using AI for creative development, and getting the brand into esports.
Jeff studied computer science with almost 20 years of digital marketing & product strategy experience across ecommerce, startups and financial services.